"I think that it is important for businesses to reward their loyal fans and customers. Although it is important and the main goal of a company to make a profit, it is also necessary to respect those that you market to and to truly appreciate the customer. Without the customer there can be no business. Facebook is a great way for businesses to connect with people since it offers such an instant connection with so many people, this is why my business is mostly based off my facebook business page.
There are many good ways to run a gracious business. One good way is offering sales and discount codes, these can be offered as winnings for contests and/or monthly events. Also giveaways are also great ways to reach more customers and/or reward the ones you have. There are many different ways in which a business can show appreciation, and each business should be creative in their methods so that they stand out.
Business should always be easily available to their customers. A customer should not have to wait for days to get a reply, any respectable business should have a few different ways to be reached and get back to their customers in a timely fashion. All of the things which have been discussed in this forum post basically can be summed up in the classic quote and philosphy: "Treat others(customers) as you would like to be treated yourself." "
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